Privacy policy

Privacy Policy
1.- Who is responsible for processing your data? The entity responsible for processing your
personal data is Tienda. We inform you that the ownership of this Website (hereinafter, www.zelviastudio.com) belongs to Tienda. Access to and/or use of the website confers the status of User
and implies acceptance, from the moment of such access and/or use, of this Privacy Policy. The
User can contact Tienda at the following email address: info@zelviastudio.com
. 2. Why does Tienda have the right to process data? Tienda has the right to process your
data for the purpose of providing its services. Tienda takes the
protection of your privacy and personal data very seriously. Therefore, your personal information is
kept secure and treated with the utmost care. This Privacy Policy governs access to and use
of the service (hereinafter, the "Service") that Tienda makes available to the User interested in the
services and Content hosted on the website. Regarding consent, the User may
withdraw it at any time by sending a message to the email address indicated
in the first section of this privacy policy, without this affecting the lawfulness of the processing in
based on prior consent before its withdrawal.
3. What are the purposes of the processing of your personal data by Tienda? Your
personal data collected by Tienda may be used for the following purposes, according to the
consent granted in the corresponding registration form:
• The provision of the services offered through the website.
• The sending of commercial communications and/or newsletters by Tienda. Thus, if the
User has consented, their personal data may be used to send them by
letter, telephone, email, SMS/MMS, or by other
equivalent electronic means of communication, commercial communications and/or newsletters.
4. Accuracy of the data provided by Users The User guarantees the accuracy of the
personal data provided and is responsible for notifying Tienda of any changes to it.
The User will be liable, in any case, for the accuracy of the data provided, and Tienda reserves the
right to exclude from the registered Services any User who has provided false data, without
prejudice to any other legal actions that may be taken.
5. Data retention Personal data provided will be stored by the Store
The User will retain their information until they express their wish to unsubscribe from the Store's services, in order
to receive information about the company's services. Subsequently, if necessary,
the Store will keep the information blocked for the legally established periods.
6. User Rights Regarding Their Data The User has the right to:
• Access their personal data.
• Request the rectification of inaccurate data.
• Request its erasure.
• Request the restriction of the processing of their data.
• Object to the processing of their data.
• Request its portability.
• Not be subject to automated individual decision-making.
The User can exercise all these rights at the following email address.
info@zelviastudio.com, stating the reason for your request and providing a copy of your ID. The User
may also send their request by regular mail to the following address: iinfo@zelviastudio.com. Without prejudice to any other administrative or judicial remedy, the User shall have
the right to lodge a complaint with a Supervisory Authority, in particular in the
Member State of their habitual residence, place of work or place of the alleged infringement, if
they consider that the processing of their personal data is not compliant with the regulations, as well as
if they are not satisfied with the exercise of their rights. The supervisory authority to which
the complaint has been submitted shall inform the complainant of the progress and outcome of the
complaint.
8. Data Security The protection of Users' privacy and personal data is
very important to Tienda. Therefore, Tienda does everything within its power to prevent their
data from being misused, allowing access to it only to
authorized personnel. The Store maintains the security levels for the protection of personal data in
accordance with applicable regulations and has implemented all available technical means to
prevent the loss, misuse, alteration, unauthorized access, and theft of data provided by the User
through the website. However, Users should be aware that internet security measures are not
infallible. The Store is committed to fulfilling its duty of secrecy and confidentiality regarding
personal data in accordance with applicable legislation, as well as ensuring its secure processing
in any international data transfers or disclosures that may occur. For those
website services that require User registration, a password must be chosen. The
User is responsible for maintaining the confidentiality of this password, as well as for all
activities that occur under their username and password. The User agrees
to notify the Store as soon as possible of any unauthorized use of their username and/
or password or any other security breach. The Store will not be liable for any damages or
losses that may arise from the User's failure to comply with this obligation.
9. Privacy Policy Review The Store reserves the right to revise its
Privacy Policy at any time it deems appropriate. For this reason, we ask that you
periodically consult this Privacy Policy to read the most recent version. However, any
changes made to this Privacy Policy will be communicated to the User.
10. Links to Websites The Store's website may contain links to third-party websites.
Companies and entities. Tienda is not responsible for how these companies handle
privacy and personal data protection, so we recommend that you carefully read the
Privacy Policy statements of these websites that are not owned by Tienda regarding
the use, processing, and protection of personal data. The terms and conditions offered by these
websites may not be the same as those offered by Tienda.
11. Inquiries If you have any questions about this Privacy Policy or the processing of your data,
please contact Tienda by email at the following email address
:info@zelviastudio.com
12. Acceptance and Consent. The User declares to have been informed of the conditions regarding
the protection of personal data, accepting and consenting to the processing of this data by the Store in the
manner and for the purposes indicated in this Privacy Policy.
SMS
Marketing and Notifications We value your privacy and the information you agree to share in
connection with our SMS marketing service. We use this information to send you
text notifications (for your order, including abandoned checkout reminders),
text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of the items you place in your
shopping cart, even when you have abandoned your checkout process. This information is used
to determine when to send cart reminder messages via SMS.